te77 Privacy Policy

1 Introduction & Applicability

te77 is a secure and reliable online gaming platform operating for players in Bangladesh. We are highly conscious of and committed to protecting the privacy and personal information of our users. This policy explains our practices, processes, and your rights regarding your information.

This policy applies to the te77 website, mobile version, and any of our related services. "We", "us", or "te77" refers to the organization operating this platform. "You" or "user" refers to any person using our services.

Our services are for persons aged 21 or older only. By registering an account, you confirm that your age meets this requirement.

2 What Information We Collect

te77 collects various types of information to provide its services. The categories of this information are described below:

2.1 Information You Provide Directly

When you create an account on our platform or use our services, you directly provide us with the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Government-issued identity document details for identity verification (such as a National ID card)
• Payment information (bKash, Nagad, Rocket, or Upay account details)
• Password and PIN for security

2.2 Automatically Collected Information

Certain information is collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Login and logout time and date
• Session information and usage patterns
• Information collected from cookies and similar tracking technologies
• Transaction history and gaming activity

2.3 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as identity verification agencies or payment processors. Such information is always collected for legitimate purposes and with the aim of ensuring security.

3 Purpose of Information Use

te77 uses the information collected for the following purposes:

• Account creation, verification, and management
• Processing financial transactions — deposits and withdrawals
• Providing bonuses, promotions, and rewards
• Preventing fraud and unauthorized activity
• Ensuring responsible gaming and age verification
• Providing customer service and technical support
• Improving the platform and analyzing user experience
• Fulfilling legal obligations and resolving disputes
• Keeping you informed about relevant services (based on consent)

We never sell your information or use it for unlawful purposes. Every use is limited to the purposes described in this policy.

4 Information Storage & Security

te77 places the highest importance on protecting your personal information. We apply industry-standard security measures which include:

• SSL encryption — all data transfers between the website and server are encrypted
• AES-256 grade encryption for stored data
• Regular security audits and vulnerability assessments
• Strict access controls — only authorized staff can access data
• Two-Factor Authentication option
• 24/7 monitoring to detect suspicious activity

The retention period for data is determined based on the purpose for which it was collected and applicable legal obligations. Generally, even after an account is closed, certain information may be retained for a defined period to meet legal requirements.

5 Information Sharing with Third Parties

We never sell your personal information to third parties. However, information may be shared in the limited circumstances listed below:

5.1 Service Providers

We work with trusted service providers to operate our services. These include payment processors (bKash, Nagad, Rocket, Upay), identity verification agencies, and technology infrastructure providers. These third parties may only use information in accordance with our instructions and under contractually bound confidentiality terms.

5.2 Legal Obligations

If there is a legal directive, court order, or request from a government authority, we may be required to disclose information in compliance with applicable law. In such circumstances, we disclose only the minimum information legally permitted.

5.3 Security and Fraud Prevention

Limited information may be shared for the purpose of detecting fraud or protecting the safety of other users. In all such cases, the user's interests and privacy receive the highest priority.

6 Cookies & Tracking Technologies

The te77 platform uses cookies and similar technologies to improve your user experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential cookies — essential for login sessions and core functionality
• Functional cookies — to remember your preferences and settings
• Analytics cookies — to monitor and improve platform usage
• Security cookies — to detect and prevent fraud

You can control cookies by changing your browser settings. However, please note that disabling certain cookies may cause some platform features to not work properly.

7 Your Rights

As a te77 user, you have the following rights over your own information:

• Right of access — the right to know what information we hold about you
• Right to rectification — the right to correct inaccurate or incomplete information
• Right to erasure — the right to request deletion of your information in certain circumstances
• Right to restrict processing — the right to request that processing of information be limited in certain cases
• Right to data portability — the right to receive your information in a convenient format
• Right to object — the right to object to certain types of information processing
• Right to opt out of marketing communications — the right to stop marketing messages at any time

To exercise these rights, please contact our support team. We try to respond to legitimate requests as quickly as possible.

8 Protection of Minors

te77 services are for persons aged 21 or older only. We do not knowingly collect personal information from minors.

If we become aware that a minor is using our services or has provided information, that account will be immediately closed and the relevant information deleted. Parents and guardians are requested to monitor their children's internet use.

To learn more about responsible gaming, please visit our Responsible Gaming page.

9 International Data Transfers

To operate our services, some information may be stored or processed on servers located outside Bangladesh. Whenever such data transfers occur, we ensure that appropriate security measures are in place.

For international data transfers, we follow industry-standard contracts and security processes to ensure your information remains protected at all times, regardless of where it is stored.

10 Third-Party Links & Services

The te77 platform may occasionally reference third-party services. The privacy practices of these third parties are outside our control and this policy does not apply to them.

When using payment methods (bKash, Nagad, Rocket, Upay), you will be subject to those organizations' own privacy policies. After a transaction is completed, the necessary transaction records are retained at te77.

11 Policy Changes

We may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of the policy will be changed. For significant changes, we will notify you by email or through a notification on the platform.

Continuing to use the platform after a revised policy is published will be considered as your agreement to the revised policy. We recommend reviewing this page regularly.

12 Data Breach & Incident Response

We actively work to prevent potential data breaches. However, if a security incident occurs that may affect your information, we will:

• Identify and assess the incident as quickly as possible
• Notify affected users in a timely manner in accordance with applicable law
• Take immediate steps to limit the impact of the incident
• Take the necessary measures to prevent similar incidents in the future
• Provide required information to the relevant authorities

13 Withdrawal of Consent

You may withdraw your consent to the processing of your information at any time, where our basis is solely your consent. However, please note:

• Withdrawal of consent does not invalidate prior processing
• Some information processing may continue on the basis of legal obligations
• Withdrawal of consent may limit access to certain services
• Contact the support team to request account closure

14 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact our support team: